The most helpful contributions are detailed and help others make better decisions. B. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sofitel Marseille Vieux Port, 36 Boulevard Charles Livon - Marseille - France, 1 reviews from the Guests, check-in: 16:00:00, check-out: 12:00:00 Sincerely, Nassima A, Room Division Manager, Dear Laura P., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. Perfect - location , staff and breakfast! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our restaurant is closed but takeout and in-room breakfast services are available. Check for travel restrictions. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Rooms clean and comfortable, breakfast amazing and drinks in the rooftop bar a must . Guests can buy cocktails in the Dantès Skylounge bar. Book Marseille Sofitel hotels and get the lowest price guranteed by Trip.com! If you stayed at this property through Booking.com, you can write a review. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Some air-conditioned guest rooms have a terrace with harbour views. Please note that children are not permitted access into the spa. Overall a satisfying stay at a very nicely located hotel. The venue comprises 73 … Breakfast, Sincerely, Nassima A, Room Division Manager, Dear Mrs and Mr B., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. Also, do not hesitate to write your lovely experience on Trip Advisor, we would be very proud to share with all the reviewers. A cocoon of wellbeing, the Sofitel Spa offers three areas for the ultimate in relaxation: wellness area, spa area and fitness area. Grand Hotel Beauvau Marseille - 4 star hotel. The check in , hotel staff was very helpful and although we came early did the effort to arrange a room, Modern, with great view restaurant, near to main attractions. Popular attractions Old Port of Marseille and Marseille Provence Cruise Terminal are located nearby. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sofitel Marseille Vieux-Port - Photos What people say The view of the Old Port was spectacular, huge tub in bathroom, wonderful beds, big room, brand new bathroom, air conditioning was perfect, staff was professional and friendly, It has the best view of the whole port of any hotel. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Sadly we went back to the lounge the next night (Friday) and their was no entertainment.”. You'll receive an email as soon as the property answers your question. It features 134 rooms including 24 rooms with terrace, 2 suites and an apartment. My daughter and I will DEFINITELY be coming once life gets back to normal. What topic(s) do you want to know more about? Hotel chain/brand: Lock in a great price for Sofitel Marseille Vieux-Port – rated 8.7 by recent guests! The staff at breakfast were really friendly. Private underground parking is available on site and garages are available on request. Guests enjoy the comfy beds. L. Business - 22/01/2020 Confirmed reviews ALL, Cher Monsieur M., Nous vous remercions d’avoir choisi le Sofitel Vieux-Port pour séjourner à Marseille, ainsi que pour le temps que vous avez consacré à compléter notre questionnaire de satisfaction. Thank you for your interest of the Sofitel Marseille Vieux Port. See great photos, full ratings, facilities, expert advice and book the best hotel deals. FredV1295 Business - 18/10/2020 TripAdvisor review, Beautiful location and service on top ! Booking not found – double-check your booking number and PIN then try again. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Find more info in the questions and answers. Breakfast was excellent. Sincerely, Nassima.A Room Division Manager, Dear Mr G., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. We have 134 rooms available, including 3 suites and 24 rooms with balconies. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. The nhow Marseille, formerly known as NH Marseille Palm Beach, is a new designer hotel situated in one of the Mediterranean's most beautiful bays.The hotel, built in 1976 and totally renovated in 2018, features modern decor from the likes of Teresa Sapey, Claire Fatosme and Christian Lefèvre, well known designers & architects. Bathrooms equipped with double bathtubs or hydro-massage showers. During times of uncertainty, we recommend booking an option with free cancellation. 36, boulevard Charles Livon 13007 marseille france, AEROPORT MARSEILLE PROVENCE At 30km / 18.75 miles. Couples - 20/02/2020 Confirmed reviews ALL. Certain services and amenities may be reduced or unavailable as a result. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. – Chaleureusement, Nassima A, Directrice Hébergement. Delight in our luxury French cuisine, from breakfast to dinner, indulging in lunch and pastries in between. The hotel’s luxurious décor is inspired by the city’s history, evoking a yacht on the Mediterranean. Hotel guests benefit from offers allowing access, and the Sofitel Spa is also accessible to non-residents by prior reservation. 36 Boulevard Charles Livon, 13007 Marseille, France Old Port of Marseille is minutes away. I appreciated my coffee in room every morning ”, “The view from our room was breathtaking. Actual travel distances may vary. Nous sommes très soucieux de l’opinion de nos hôtes et extrêmement sensibles aux clients qui prennent le temps de nous faire part de leurs impressions. We are labeled ALLSAFE to guarantee you the implementation of all sanitary measures and welcome you in the best conditions. The maximum number of extra beds and cribs allowed depends on the room you choose. The staff at breakfast were really friendly. Excellent cleaning service. It is always a pleasure to receive positive feedback. All we ask is that you follow a few simple guidelines. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. printed menus, magazines, pens, paper) removed, Hand sanitizer in guest accommodation and common areas, Use of cleaning chemicals that are effective against coronavirus, Linens, towels, and laundry washed in accordance with local authority guidelines, Guest accommodation disinfected between stays, Property cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Screens or physical barriers between staff and guests in appropriate areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses, and other tableware sanitized. There was a problem loading the reviews. Well located, very comfortable and very nice staff. “Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. The toilet door was not closing and the toilet brush was broken into peaces. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi....”, “The location and the view was priceless..the staff was great ! If you find a better rate within 24 hours of booking, we promise to outdo it by 25%. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hubert Business - 06/03/2020 Confirmed reviews ALL, Perfect room, poor service at the breakfast, L. J. Service Réservation. However, I felt I have to write as the assistance I received from 'Audrey' regarding a refund was amazing - efficient and friendly. The Dantès Skylounge Bar with terrace measuring 1615 sq. Dinner. We were upgraded to a suite which was amazing. You can only leave a review within 28 days after check-out. We'll also provide transparency over the status of submitted content. When booking more than 7 rooms, different policies and additional supplements may apply. Old Port of Marseille is minutes away. Your current currency is U.S. Dollar, Choose your language. Get instant confirmation with FREE cancellation at most properties on our site! Sincerely, Nassima.A Room Division Manager, Dear Mili S., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. Welcome to Sofitel Marseille Vieux Port, a haven of peace in the heart of the “Cité Phocéenne”. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Now £134 on Tripadvisor: Sofitel Marseille Vieux-Port, Marseille. It is a magical and enchanting location and the Marseille and Cassis Calanques are also just 30 minutes from our luxurious establishment. EARLY CHECK IN FROM 8AM (Paying) Arriving on an early flight? Sofitel Marseille Vieux Port, where the decoration is related to the sea, is located 5 minutes from the beach and 10 minutes from the historic center with its entertainment and attractions, and 20 minutes from the Vélodrome stadium. Sofitel Marseille Vieux Port*****, the iconic hotel in the Phocaean city, is a must. Respect the privacy of others. The only way to leave a review is to first make a booking. Best hotel room rates for Sofitel Marseille Vieux-Port, Marseille Compare over 700 booking sites Real customer reviews & ratings Fast & easy booking Visit gh.wego.com now! The check in , hotel staff was very helpful and although we came early did the effort to arrange a room ”, “Modern, with great view restaurant, near to main attractions ”, “We were upgraded to a suite which was amazing. All cribs and extra beds are subject to availability. Amazing breakfast. Error: Fabulous views from everywhere. The luxury hotel's decor is inspired by Marseille's history. Reservations longer than 30 nights are not possible. View deals for Sofitel Marseille Vieux Port, including fully refundable rates with free cancellation. If your plans change, you can cancel free of charge until free cancellation expires. Try again? Just wish the hotel were closer to the main VP area. Algunas habitaciones disponen de aire acondicionado y terraza con vistas al puerto. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines. I appreciated my coffee in room every morning. The desserts at the hotel were great.”, “I really enjoyed the lounge one night when the singer was there. The staff at breakfast were really friendly. Rooms Make yourself at home in one of the 134 air-conditioned rooms featuring minibars and plasma televisions. Copyright © 1996–2020 We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Dear Nicolas G., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. Amazing breakfast. Discounted prices & special campaigns for Sofitel Marseille Vieux Port. Combine taste sensations with cultural beauty while taking advantage of the open air terrace. Closed Sundays and Mondays. Beautiful views at the restaurant. Questions and answers should be property- or room-related. Sofitel Marseille Vieux Port is great for city breaks and business travel in Marseille, France. We ordered 2 club sandwiches which were simply terrible - Bathrobes and slippers were not worthy of a 5 star hotel - We tend to stay in Park Hyatts or Peninsulas when we can, and this stay definitely did not entice us to switch chains going forward, Accor need to significantly step up their game with their 5 star offering, Great location, perfect breakfast views, a bit dated rooms, no valuation of ALL stayus, Stephan H. Families - 02/09/2020 Confirmed reviews ALL. Respect the privacy of others. The room was nice overall and nice amenities. Your current language is English (US), Great for Two Travelers. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Overlooking the Old Port, adjacent to Pharo Palace, the hotel is a perfect starting point for your visits. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Pleasant walk into Vieux Port , nice to be away from the bustle . See conditions; Online check-in Les Trois Forts: Closed from Mon, Nov 23, 2020 until Thu, Dec 31, 2020, Le Carré Bistromanie: Closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020, Bar is closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020, Spa/wellness center is closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. I will focus on the negative points: The bathroom was the only sticking point. Sofitel Marseille Vieux Port - Located in the center of the beachfront, comfortable Sofitel Marseille Vieux Port offers good access to a ferry port. We are ready and looking forward to welcoming you! 뀐 We’ll even let you know about secret offers and sales when you sign up to our emails. ;-) Denise R. Steven M. Couples - 16/03/2020 Confirmed reviews ALL. Enjoy these complimentary benefits with every booking. Perfect hotel for a weekend stay in Marseille - highly recommend. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. El Sofitel Marseille Vieux-Port tiene 3 terrazas con vistas al puerto viejo de Marsella y ofrece acceso gratuito al spa, la sauna y el hammam. The pocket doors didn't really close properly, the shower had a leak which would wet the shelf and towel placed there daily, and its temperature dial would move on its own, becoming gradually hotter. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Dans l’attente de vous accueillir à nouveau avec plaisir dans notre maison, veuillez recevoir, Monsieur, nos sentiments les meilleurs. Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Sofitel Marseille Vieux-Port takes special requests – add in the next step! Please note that all Special Requests are subject to availability and additional charges may apply. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I had to ask for drink voucher. We recommend booking an option with free cancellation in case your travel plans change. Excellent location – show map, Excellent location – rated 9.4/10! Take advantage of our FLEXIBLE RATES: cancellable until day of arrival. ), Special diet food available (vegetarian, halal, kosher, etc. This service may contain translations powered by Google. A flat-screen TV with satellite channels and an iPod docking station are featured in the guest rooms at the Sofitel Marseille Vieux-Port. Some air-conditioned guest rooms have a terrace with harbor views. Reviews are most valuable when they are original and unbiased. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Send your own question to the property below. Stayed over Valentines, celebrating 45yrs together. Avoid using profanity or approximations of profanity with creative spelling – in any language. Double-check your selected room for the maximum capacity. Sofitel Marseille Vieux Port is rated "Superb" by our guests. The terraces at brasserie Le Carré Bistromanie, gourmet restaurant Les Trois Forts and Dantes Skylounge bar offer the most beautiful view of the Old Port. Erwan H. Couples - 23/07/2020 Confirmed reviews ALL, Magic place within walking distance to most of what matters Great staff, attentive and even anticipating our needs, Dee R. Families - 16/04/2020 Confirmed reviews ALL. Booking.com™. Love it so much The room are great especially with view on the « vieux Port » Thanks at all the Sofitel Vieux port for making the stay a perfect moment.... Fred, Alexandre Business - 12/10/2020 Confirmed reviews ALL, Highly professional, yet relaxed and peaceful, Nicolas G. Couples - 07/09/2020 Confirmed reviews ALL, - The staff was lovely - Great view - Great amenities, Hermes toiletries never disappoint - The room service was not worthy of a 5 star establishment, the food was beyond average. The room, the bed, everything was perfect. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. Service was excellent, Dante’s Skylounge is small but eye-popping view of the marina, and dining at Les Trois Forts was excellent. That's how we know our reviews come from real guests who have stayed at the property. It offers panoramic views of the harbor. Fabulous views from everywhere. Guests enjoy the comfy beds. Additional sorting options might be available (by type of traveler, by score, etc...). ”, “The location, view from the hotel and room space Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, “Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. Don’t include any personal, political, ethical, or religious commentary. Your contribution should be yours. 1 property in Marseille like Sofitel Marseille Vieux-Port was booked in the last 12 hours on our site. All content should be genuine and unique to the guest. The location and the view was priceless..the staff was great ! Beautiful views at the restaurant. We see to it that your loyalty is handsomely rewarded. See 3,015 traveller reviews, 1,523 candid photos, and great deals for Sofitel Marseille Vieux-Port, ranked #9 of 140 hotels in Marseille and rated 4.5 of 5 at Tripadvisor. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We want you to share your story, with both the good and the not-so-good. Choose your currency. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. When would you like to stay at Sofitel Marseille Vieux-Port? Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). The check in , hotel staff was very helpful and although we came early did the effort to arrange a room”, “Modern, with great view restaurant, near to main attractions”, “We were upgraded to a suite which was amazing. Wonderful place. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Booking.com does not accept responsibility or liability for any question or answers. A McDonald's bag filled with rubbish remained from the evening to mid-day in the common areas. Some air-conditioned guest rooms have a terrace with harbor views. Extremely helpful and friendly staff and great location with easy access to bus/metro links, shops and restaurants. Right in central Marseilles, the Sofitel Marseille Vieux Port hotel is just minutes from Fort Saint Nicholas, Pharo Palace, Fort Saint Jean and Vieux Port on foot. Please try again. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Are you missing any information about this area? Some air-conditioned guest rooms have a terrace with harbour views. Your question will be published on Booking.com after it's approved and answered. If you booked through us and want to leave a review, please sign in first. All the services and helpful staff. Book here : +334 91 15 59 39 / Sofitel-Spa.Marseille@sofitel.com Opening hours : Mondays … To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Offering lift and a carpark, Grand Hotel Beauvau Marseille Vieux Port Mgallery By Sofitel is a 4-star hotel located near Le Panier. The 5-star Sofitel Marseille Vieux Port hotel, known as "the best address in Marseille" thanks to its unique view, is an ideal stopover not far from the Calanques. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Enjoy free WiFi, an outdoor pool, and 2 restaurants. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. Please enter the dates of your stay and check what conditions apply to your preferred room. View deals for Sofitel Marseille Vieux Port, including fully refundable rates with free cancellation. Excellent cleaning service. This is our guests' favorite part of Marseille, according to independent reviews. Gabriella did a fantastic job. Sincerely, Nassima.A Room Division Manager, Dear MrYavets, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. Location and facilities perfect for those traveling in pairs, 36 Boulevard Charles Livon, 13007 Marseille, France, Sofitel Marseille Vieux-Port has been welcoming Booking.com guests since Apr 2, 2007, I already have a booking with this property, Located in the heart of Marseille, this hotel has an excellent location score of 9.4. ft. (150 m²) offers sweeping views of Marseilles, the MuCEM and the sea. Guests enjoy the comfy beds. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. My first choice when I’m going to Marseille. Sofitel Marseille Vieux Port, where the decoration is related to the sea, is located 5 minutes from the beach and 10 minutes from the historic center with its entertainment and attractions, and 20 minutes from the Vélodrome stadium. All distances are measured in straight lines. With a stay at Sofitel Marseille Vieux Port, you'll be centrally located in Marseille, steps from Fort Saint Nicholas and minutes from Pharo Palace. Guests are required to show a photo ID and credit card at check-in. Anonymous Families - 05/02/2020 Confirmed reviews ALL, all staff ok. The facilities are great and the room itself was clean and comfortable. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Book Sofitel Marseille Vieux-Port, Marseille on Tripadvisor: See 3,012 traveller reviews, 1,523 candid photos, and great deals for Sofitel Marseille Vieux-Port, ranked #10 of 139 hotels in Marseille and rated 4.5 of 5 at Tripadvisor. Sofitel, Your feedback will help us improve this feature for all of our customers. Sincerely, Dear Mr H., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Guests can access the fitness room 24 hours a day free of charge. Boasting free access to a spa, sauna and hammam, Sofitel Marseille Vieux-Port also features 3 terraces overlooking Marseille's Old Port. I will share your comments with our team. We've sent you an email so you can confirm your subscription. We’ll even let you know about secret offers and sales when you sign up to our emails. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. The second best thing in this hotel is the restaurant and bar area, which has a great view of Marseille’s old port. WiFi is free, and this hotel also features 2 restaurants and a spa. Want a great night's sleep? Choose Sofitel for the greatest indulgence. Read more, “The location and the view was priceless..the staff was great ! Sofitel Marseille Vieux Port offers its guests a full-service spa, an indoor pool, and an outdoor pool. Sofitel Marseille Vieux-Port, Marseille: See 3,005 traveller reviews, 1,498 user photos and best deals for Sofitel Marseille Vieux-Port, ranked #10 of 138 Marseille hotels, rated 4.5 of 5 at Tripadvisor. The luxury hotel's decor is inspired by Marseille's history. Read the Sofitel Marseille Vieux Port, Marseille hotel review on Telegraph Travel. The desserts at the hotel were great.”, This property has taken extra health and hygiene measures to ensure your safety is their priority. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? The most helpful contributions are detailed and help others make better decisions. ), I already have a booking at this property. Here you may admire the most beautiful view in Marseille, savour some of the region’s most mouth-watering cuisine, and indulge in some truly amazing cocktails on our rooftop. Please don’t include personal, political, ethical, or religious commentary. Best price guarantee! * Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. From 8 am on, enjoy the privacy and comfort of your room and "wellness" bathroom. Sofitel Marseille Vieux Port is rated "Superb" by our guests. Sofitel Marseille Vieux Port Hotel, located in Le Pharo-Iles du Frioul district, offers 24-hour front desk assistance, a … This allows us to verify that our reviews come from real guests like you. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. It is always a pleasure to receive positive feedback. Private parking is possible on site (reservation is not needed) and costs € 25 per day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. A flat-screen TV with satellite channels and an iPod docking station are featured in the guest rooms at the Sofitel Marseille Vieux-Port. Check your booking confirmation email to find your booking number and PIN. Couples - 03/03/2020 Confirmed reviews ALL. The view from our room was breathtaking. Continental, Vegetarian, Gluten-free, Buffet. Something went wrong – please try again later.